Had anyone faced the problem of WIFI getting disconnected very frequently whenever I start a Microsoft teams call, whatsapp call, start a mobile game, a new device connected to wifi etc,. Especially in times of Work from home times, it is very noticeable and annoying. I had the same problem when I was with Telfort and I struggled to get that solved with Telfort. Also not the same when Telfort became KPN.
I am not complaining about the speed but the problem with frequent WIFI disconnection.
- I have tried changing the channels
- Tried the KPN verbeteren option which also does the same , choose the right channel
- Called multiple times customer service, got my modem restarted multiple times. Even today I had called customer service and got my modem restarted .
- Replaced the modem, also now replaced to high speed KPN WIFI modem.
- Replaced the glasvezel receiver box.
I saw in the KPN mijmodem , stats i see lot of erros
I also see some packet losses
Don’t really know what can I do further? Any suggestions or solutions will really help.
Thanks in Advance.