Downgrade monthly subscription

Question

Hi. How can I downgrade my 10 GB monthly terminable subscription to 0GB / 150 Min monthly terminable subscription via MijnKPN? I suspect that options I see in MijnKPN are not monthly terminable, but I’m not sure.

Bram van KPN · Answer

Welcome to the forum @Anton Ivanov! It may not be possible to make all changed through MijnKPN. What I can do is see if I can make this change for you. Could you fill in your profile to update your information on your profile I`ll get in contact and see how we can make this change for you.

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