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Superwifi keeps giving an orange light even after reset and placed next to the modem

  • 19 June 2024
  • 4 reacties
  • 43 keer bekeken

After the recent update of the modem firmware, i am facing issues with 2 of my  SuperWifi with shows orange light even after i reset the SuperWifi. I have also tried placing the SuperWifi near the modem still it shows orange light.

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4 reacties

Remco van KPN
Moderator
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  • Moderator
  • 6433 reacties
  • 25 juni 2024

We are receiving more signals of people who are having the same issues. Did you manage to resolve these issues? 


  • Auteur
  • Nieuwkomer
  • 2 reacties
  • 25 juni 2024

@Remco van KPN Unfortunately, I couldn't fix the SuperWifi issue. Resetting it didn't help, and moving it closer to the modem (as suggested by the orange light indicating a weak connection) didn't make a difference either.


  • Auteur
  • Nieuwkomer
  • 2 reacties
  • 25 juni 2024

@Remco van KPN Can you please help me fix this issue?


Remco van KPN
Moderator
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  • Moderator
  • 6433 reacties
  • 25 juni 2024

I would completely reset the whole chain Luffy. Starting with the modem and working your way up to the extenders otherwise I would advise you to contact our customer support on 0800-0402.