Hello @Melih 

I don't know anything about that router, but you should use VLAN 6.

Info below comes from the document Glasvezel Internet (PDF) from this page https://www.kpn.com/service/eigen-apparatuur.htm :

Technische details Internet
•  PPPoE via VLAN 6 (802.1q).
•  PPPoE authenticatie PAP met een gebruikersnaam en wachtwoord (bijv. internet / internet).
•  Maximale pakket grote (mtu) 1500 bytes (rfc4638)
•  IPv4 adres + DNS servers via PPPoE verkrijgen
•  IPv6 adresreeks + DNS servers (IPv6) via DHCPv6-PD verzoek (in PPPoE). Een adres gebruiken uit reeks voor router.

Thank you for your reply.

what is pap username and password?

@wjb kan jij mogelijk helpen jij bent de expert in eigen modems

You can fill in anything, so the example which they give is fine:

username: internet

password: internet

Hi @Melih and welcome to our forum! Did the tips from @GeSp help you with configuring the cisco router? 

Ik vermoed dat die nog op vakantie is. Die hadden we hier inderdaad nog goed kunnen gebruiken. 

Hello all,

it helped! Basically the issue was lack of dot1q tagging configuration on provider facing interface.

And other important thing is pppoe configuration should be done under subinterface not svi interface.

Thank you kpn community especially @GeSp 

Melih

Great! Thanks for letting us know. Then I'll mark the answer for this topic, but should you have any questions in the future don't hesitate to make a new topic! Thank you @GeSp!

Hi everyone,

This might be a old post. But I would like some help too with configuring a cisco router with my fiber to home connection.

Internet → FTU → Cisco 4221 → Cisco SW → Wifi and connected clients.

I have a working internet connection but the bandwidth is not what I am suppose to receive. I have a 200Mbps line and im reaching about 35Mbps. I am not sure what to do. Is there someone that can assist me?

I think you should really consider to replace your 4221 by a router with a higher throughput.