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Dear, kpn

We have problem with the internet. Several time per day our internet disappear (30 minutes - 1 hour) and it’s very annoying. Also our internet speed should be 50MBit but usually test show only 15MBit.   

 

Could you please help us to solve this issue!

Regards,

Anatolii

Hi @Anatolii, welcome to our forum!
Are you experiencing this issue on Wifi or with a wired connection? In the case of Wifi I recommend our wifimanager this should have a solution for every situation!
If you're experiencing this on a wired connection I can take a look from this end. Could you give your modem a factory reset, update your profile and let me know?