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WiFi from Box 12 suddenly not appearing on all devices

  • May 31, 2023
  • 3 reacties
  • 51 keer bekeken
M
Deelnemer

Hello there, I am asking this because a two days ago, the WiFi  was working fine. However, yesterday out of nowhere my phone and computer could not connect to the WiFi as it did not appear. This was strange, as the router had all flashing green lights, even as I reset it several times along with my appliances, however nothing works. What can be done to fix this?

Beste antwoord door MMorales

Hi Rutger, I ended up fixing the solution. It turns out I used the ethernet cable (yellow) to plug my router with the computer in order to access the mijnmodem page, where I could easily find the details of my router. It turns out that my name and password had been changed a while ago by myself, I just forgot about it, and I connected under the new details just fine and it works just as well as before. Thanks anyways for your help and I hope this answer helps people who are going through the same situation!

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3 reacties

M
Deelnemer
  • MMorales
  • Auteur
  • Deelnemer
  • May 31, 2023

To specify, my router is a Box 12.

Rutger van KPN
Slimmerik
Forum|alt.badge.img+15

@MMorales Welcome to our forum. 

Sorry to read that your services aren't working. 

How is the situation at this point? 

Maybe our website can already help you with your problem? 

Blij met een antwoord? Geef een like! Is een bericht het beste antwoord op je vraag? Markeer het dan als oplossing.
M
Deelnemer
  • MMorales
  • Auteur
  • Deelnemer
  • Antwoord
  • June 7, 2023

Hi Rutger, I ended up fixing the solution. It turns out I used the ethernet cable (yellow) to plug my router with the computer in order to access the mijnmodem page, where I could easily find the details of my router. It turns out that my name and password had been changed a while ago by myself, I just forgot about it, and I connected under the new details just fine and it works just as well as before. Thanks anyways for your help and I hope this answer helps people who are going through the same situation!

Rutger van KPN

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