Skip to main content
Antwoord

I'm not a KPN customer and someone has used my email to sign up for an account

  • February 7, 2020
  • 4 reacties
  • 75 keer bekeken

mja
Nieuwkomer
Forum|alt.badge.img

I am receiving account emails and I am not a customer of KPN. Can someone please help correct this issue or provide me with a customer support number to call.

 

Thanks

Beste antwoord door Erwin van KPN

We have changed the e-mail adres. Thank you for your alertness! If it happens again, please let me know!

 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

4 reacties

Erwin van KPN
Moderator

Hi @mja . Welcome to the forum.

I understand you are receiving account information that is not for you? Can you fill out your profile and give me a sign?

You can also call 0800 0402 (free number)

 


mja
Nieuwkomer
Forum|alt.badge.img
  • Auteur
  • Nieuwkomer
  • February 7, 2020

@Erwin_ Let me know if more info is needed. I live in the USA. I can provide the account # to you of the person that is using my email address.


Erwin van KPN
Moderator
  • Moderator
  • Antwoord
  • February 7, 2020

We have changed the e-mail adres. Thank you for your alertness! If it happens again, please let me know!

 


mja
Nieuwkomer
Forum|alt.badge.img
  • Auteur
  • Nieuwkomer
  • February 7, 2020

Most appreciated. Thanks for you prompt response on this!