Hello, I’m from Sweden and doesnt speak a word dutch.
Does KPN have any type of customer service? I cant find any number or email. Just a FAQ and this forum.
I need to get in contact with KPN regarding identity theft. Someone is trying to set up an KPN account, using my email, without my permission.
Hello
The phonenumber of KPN is 0800-0402
Hi
Welcome to the forums! Whenever someone is creating a new account at KPN, we always ask for an e-mailaddress, so we can send information regarding the account. The validity of this e-mailaddress is not being checked at this point, so someone could be able to (accidentally) give out a wrong e-mailaddress. Should you use an e-mailservice that operates worldwide (fi. Gmail, Hotmail, etc), chances are that that is what happened. I wouldn't necessarily call that identity theft, because all your other information should be unknown (or at least, there are no reasons to believe at this point they are known). I hope my colleagues of Customer Service are able to find out if it's just a misspelled e-mailaddress, or that there is more going on, but i think there is not much to worry about at this point.
Don’t think
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