Skip to main content
Antwoord

In English - I am not a customer but receive emails re my email address

  • May 22, 2020
  • 9 reacties
  • 167 keer bekeken

DaveHorne
Deelnemer

Hi, thanks for reading this in English.

 

I have received two emails from KPN warning me that my email account or my email address will change on 30 June  .... or something like that.

 

I am not  KPN customer and do not understand why I am receiving these emails.

 

These emails appear to be sent from KPN and do not ask me to reveal any personal information.

 

Please look into this.  My subscription is with Ziggo / Vodafone.

 

Thank you, Dave Horne

********@home.nl 

Admin: gegevens verwijder i.v.m. privacy

 

Beste antwoord door DaveHorne

I found one of the emails that had been deleted.  It has to do with a KPN ID. 

It’s not my email address per se that will be deleted, it’s my KPN ID.

Sorry to have taken up your time. 

 
Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

9 reacties

PeterG
Superuser
Forum|alt.badge.img+35
  • May 22, 2020

Probably spam or phishing. Is it from …...@kpn.com ?


DaveHorne
Deelnemer
  • Auteur
  • Deelnemer
  • May 22, 2020

Probably spam or phishing. Is it from …...@kpn.com ?

 

It's from KPN. 


wjb
Superuser
  • May 22, 2020

Probably spam or phishing. Is it from …...@kpn.com ?

It's from KPN. 

Are you sure?

What is the exact address of the sender and was it sent to your @home.nl address?


DaveHorne
Deelnemer
  • Auteur
  • Deelnemer
  • May 22, 2020

The address is noreply@kpn.com

 

I can forward the message to you if you wish.

 

davehorne at home dot nl  Contact me.


wjb
Superuser
  • May 22, 2020

I am not an employee of KPN so I am not going to ask you to forward that message.

What you could do is make a screenshot of the message and post that here. Please make sure you mask all personal information including your e-mail address as this is a public forum.

Have you ever had a subscription at KPN?

 


DaveHorne
Deelnemer
  • Auteur
  • Deelnemer
  • May 22, 2020

Long before I ever bought a smart phone I bought a phone through Kruidvat or Hema with a KPN pay as you subscription. This was probably more than 15 years ago.

For the past six or seven years my various smart phones have had yearly subscriptions with Vodafone.

 

I'm fairly certain the emails from KPN are legitimate.  

 

 


PeterG
Superuser
Forum|alt.badge.img+35
  • May 23, 2020

I'm fairly certain the emails from KPN are legitimate.

The e-mail adres noreply@kpn.com is a legitimate adres.

It’s a strange thing.

@home is now part of Ziggo. So you don’t have to be worried that that adress will be stopped.


DaveHorne
Deelnemer
  • Auteur
  • Deelnemer
  • Antwoord
  • May 23, 2020

I found one of the emails that had been deleted.  It has to do with a KPN ID. 

It’s not my email address per se that will be deleted, it’s my KPN ID.

Sorry to have taken up your time. 

 

Nadia
Wijsgeer
  • Oud Moderator
  • May 25, 2020

Hay @DaveHorne, thank you for contacting us. It seems that the mystery has already been solved ;) That is great. Thank you for letting us know!