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Discount of 7,50 suddenly reduced by 25 cents

  • September 26, 2023
  • 2 reacties
  • 50 keer bekeken

Hi @Alicects! Welcome to the forum. On page 2 of your invoice it says what is being charged for what. And for which period of the month. Could it be a temporary discount has ended? 

For whatever reason I cannot start a new thread, so I'm just latching on to this one

Up until now I've had a discount of 7,50, but suddenly this month it was reduced to 7,25, and I cannot find any explanation anywhere.

The itemization on page 2 used to say:

  • KPN Internet 100 Mbit/s 42,50
  • Actiekorting eerste 6 maanden -7,50 

But now says:

  • KPN Internet 100 Mbit/s 42,50
  • Actiekorting eerste 6 maanden -7,25

25 cents isn't a big deal, but I find it curious that I cannot find an explanation for why the discount stated in our signed contract has changed.

 

Admin: helped turn the question into a new topic. (original)

Beste antwoord door RBxx

The amount of €0,25 is exactly 1/30 part of €7,50. That’s one day. So I think your discount started one day earlier than your first billing period and therefore ends one day earlier on this current period. Didn’t you already receive this €0,25 six months ago? Check your first invoice.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

2 reacties

Rutger van KPN
Slimmerik
Forum|alt.badge.img+15

@gfsgg Welcome to our forum. 

Strange to read that your discount appears to have changed. 

I would like to check what happened here. Could you fill in your forum profile and let me know when you did? 


RBxx
Superuser
Forum|alt.badge.img+23
  • Superuser
  • Antwoord
  • October 1, 2023

The amount of €0,25 is exactly 1/30 part of €7,50. That’s one day. So I think your discount started one day earlier than your first billing period and therefore ends one day earlier on this current period. Didn’t you already receive this €0,25 six months ago? Check your first invoice.