Beantwoord

Received a return of equipment reminder

Forum|Forum|3 years ago
August 15, 2022
4 reacties
51 keer bekeken

Siim
Nieuwkomer

Hello KPN forum,

I just received a reminder to send back the equipment, which I already have done. In the e-mail, it is written, that KPN has received the modem, but not the TV receiver, although I put both in the box. How is it possible that you have received one, but not the other if both of them were in the same return box. Can you please confirm that you have received both of them?

Best wishes,

Siim

Beste antwoord door Erwin van KPN

Hi @Siim . I will notify the logistic deparment. They will no longer send you letters.

If you receive a third letter about this, please let me know here.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+23

RBxx
Superuser
Forum|Forum|3 years ago
August 15, 2022

Hi @Siim

Sometimes this happens unfortunately.

Put your personal details in your forum profile, the boxes with (Privé) behind them are only visible to you and KPN employees. Save your input by pressing “Sla wijzigingen op” at the bottom of the page.
Report back here when you’ve done so. Then a KPN moderator can look into this and inform the logistics department that everything has already been returned.