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Ziggo has a better offer, can KPN offer me the same?

  • November 9, 2022
  • 1 reactie
  • 59 keer bekeken
J
Nieuwkomer

To start, I don’t understand the customer service number (0800-0402) as its all in dutch. I’m fairly certain I got the options right, and I’m just waiting in a queue for ages.

I found a cool offer from Ziggy and I am considering switching (35 euro for 350mbps).

Does KPN do similar speeds? I saw only 200mbps and 1000mbps, and both for more than Ziggy.

Is there a middle ground?
Or perhaps be eligible for the offer I found here:https://www.kpn.com/shop/internet-tv/internet/

As I have just started my subscription.

 

All the best,

Someone new to the NL

 

 
 

 

 

Beste antwoord door Jan van KPN

Hello @Jonetics and thanks for contacting us :)

Unfortunately we don't offer the speed of 350 Mbit/s, I'm sorry! But you should also ask yourself if you really need that kind of speed. What do you use the internet for?

Furthermore you are telling e that your subscription just started, that would mean you have a contract for 12 months. If you would switch to Ziggo, you will pay double costs and I can't imagine that's something you would want! 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Jan van KPN
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  • Jan van KPN
  • Moderator
  • Antwoord
  • November 15, 2022

Hello @Jonetics and thanks for contacting us :)

Unfortunately we don't offer the speed of 350 Mbit/s, I'm sorry! But you should also ask yourself if you really need that kind of speed. What do you use the internet for?

Furthermore you are telling e that your subscription just started, that would mean you have a contract for 12 months. If you would switch to Ziggo, you will pay double costs and I can't imagine that's something you would want! 

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