I canceled my subscription 2 months ago but still receive invoices ans kpn gets my money by bank informations they has during m’y suscription with them
Isn’t there a problem???
I even sent the modem and stuff back just stop taking my money
Bladzijde 1 / 1
Hi
You've also received confirmation that the subscription is cancelled?
As you pay ahead it's possible you've paid a month too much but you should get it refunded on the final invoice.
If something went wrong with the cancellation I advise you to give my colleagues a call on 0800-0402 (monday-friday from 08:00 till 18:00 or on saturday between 08:00 and 17:00)
Hello
of course i received a confirmation I even sent back the equipements but you are still considering me as a subscriber.
After 30 minutes pending on the phone I finally had someone answering telling me to wait the initial end of my contract in september 2023.
Such a poor customer service
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