Hi,
On the 31st of July I requested a contract take over for my internet subscription. I sent all the documents by email but I did not get any answer or confirmation that the changes have been made. Could you please let me know if the data has been received?
+20
Hi
It takes about 10 business days for a contract take over to be processed, however we're in the holiday period so it could be there is a delay in processing. When it is processed, the new subscriber will receive an email with a confirmation 🙂
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Hi!
Thanks for you answer. The new subscriber still has not received any email. It’s been 15 days now. Should I contact the costumer service?Â
+20
That's taking a bit long
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