Skip to main content

I terminated my contract two months ago
I sent the router (06/03) and today I received an email asking me to return it
Is it normal that verification takes so long? tracking number 3SLFVZ624028774

Hello @plonez, normally when you cancel your contract, there is a month notice period. After returning the equipment, it happens that you receive a reminder to send the equipment back, you can ignore this, when you already have send it back. 

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

...

Community voorwaarden