Hello, I called on the 2nd of August to cancel my internet contract. Cancelation was confirmed during the call however I have not received any confirmation by email as agreed. Cannot find updates or followup in My KPN account either. How could I get a confirmation? How long should it take? Thank you :)
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Hi
The confirmation should’ve come within minutes from the call.
Would and could you please fill in your profile and let me know when it's done?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.