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Hello team. I chose a TV as a welcome gift along with the internet that I have connected since February 7th. Even though 2.5 weeks have passed, I have not received a cargo message yet. Can I know the reason?

Hi @Serhanural!

If you have any questions about the delivery of the welcome gift, please contact Sidekix, our partner that is responsible for sending the gifts. They can be reached on weekdays from 8 a.m. to 9 p.m. and on Saturdays from 10 a.m. to 4 p.m. on 088 6237 006 🙂