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I would like to know why my rate has been raised when I previously paid 35 and now 38 without me having changed anything

Hallo @Maria96 ,

Per 1 oktober 2023 zijn de prijzen verhoogd vanwege de inflatiecorrectie. 

Prices have been increased as of October 1, 2023 due to the inflation correction.

https://www.kpn.com/service/inflatiecorrecties.htm