I was an XS4All customer, now KPN. I am paying 55 euros per month for internet only at 100Mb/s. This is advertised now at 42,50. The 1Gb/s is advertised at only 52,50. Why am I being overcharged as an existing customer?
Bladzijde 1 / 1
Hi Denis,
Recently KPN launched the new Internet/KPN TV+ proposition so thats the subscriptions that you see on the website. I think your current subscription is still the previous Hussel proposition.
In the new Proposition the internet part is a bit cheaper where the tv part is a bit more expensive.
If your contract end date is passed your able to change you current contract to the new propositing (minimal a year contract, and after that montly extended).
you can call the free customer service on 0800 0402 to help you transition (if you want too).Â
And when you call them, they won't do anything.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.