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I paid the same bill twice and it’s been almost 20 days and still not refunded

Hi @Jasper1023, welcome to our forum. An invoice doesn't need to be paid double of course. Did you pay it manually, or was it transferred automatically?

Have you called us about this yet? That is the quickest and easiest way when it comes to questions like these. You can reach us at 0800-0402.

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

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