Hi @E Grigorjevs , did you have a look at the invoice? On page 2 the costs are specified in detail. When it’s the first invoice there might be one-off costs like activation costs for €25. Do you have a phone with your subscription? You can opt for a down payment combined with monthly repayments.

I took phone for monthy payments, sorry 46 € additional to my subscription.  But not 204 eiro. 

Can you check the confirmation you received when you ordered your subscription with phone? The invoice confirms my assumption that you’ve selected the phone with a down payment (of €204) combined with monthly payments during the rest of your subscription.

As I’m a customer like you, I can’t check your situation further. You can call KPN on 0800-0402 or wait for the reaction of a KPN employee here. This can take several days as it’s busy on the forum.