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Hello, when cancelling a subscription the period notice is one month. Does this mean that for example if I cancel a subscription on the 10th January the date of subscription will finish on the 11th February or will the subscription only finish at the end of February? Dankjewel.

Hello @TMachado 

 

If the initial contract period has expired (or if there is 1 month or less remaining), you can cancel the subscription on any day with one month's notice.

A cancellation on the 10th indeed ends after 1 month on the 11th of the following month.


Billing will continue for the entire last month, but the excess amount will be refunded after the final bill.