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I have not received Welcome Gift of Philips smart TV even after 14 days of the activation of the service which was on 12th of July 2023.
After several calls, KPN notified me that I should receive it from day to day from 26 th of July. I also tried to get the tracking number with no luck. Could you please provide me tracking number of the gift service delivery?

Hoi @Relyativist 
For questions about the delivery of the welcome gift, please contact Sidekix. They can be reached on working days from 8 a.m. to 9 p.m. and on Saturdays from 10 a.m. to 4 p.m. on 088 6237 006 (local rate).

Hi @huistijger , thanks for quick reply. What tracking number I should provide to Sidekix?

I don’t have any.

Hi @Relyativist! Any information will be sent to you through an e-mail. 

In this article on the Welkomstcadeau you can find this answer and the answer to other frequently asked questions. 🙂

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