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To start, I don’t understand the customer service number (0800-0402) as its all in dutch. I’m fairly certain I got the options right, and I’m just waiting in a queue for ages.

I found a cool offer from Ziggy and I am considering switching (35 euro for 350mbps).

Does KPN do similar speeds? I saw only 200mbps and 1000mbps, and both for more than Ziggy.

Is there a middle ground?
Or perhaps be eligible for the offer I found here:https://www.kpn.com/shop/internet-tv/internet/

As I have just started my subscription.

 

All the best,

Someone new to the NL

 

 
 

 

 

Hello @Jonetics and thanks for contacting us :)

Unfortunately we don't offer the speed of 350 Mbit/s, I'm sorry! But you should also ask yourself if you really need that kind of speed. What do you use the internet for?

Furthermore you are telling e that your subscription just started, that would mean you have a contract for 12 months. If you would switch to Ziggo, you will pay double costs and I can't imagine that's something you would want! 

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