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Glas light off i change my suscription of 100mb to 1 gb and the next day dont have singal in my home i have singal of WIFI but i dont have singal 

Can u help me please

sincerely greentings

 

Admin: made a separate topic for your question

Hi @Josesanchez, welcome to our community! 
This light needs to be on to have a functioning connection! The quickest way to contact us about this will be by phone on 0800-0402


I can call this number because i have spanish telephone number. there is another way to solve the problem?


Hi @Josesanchez  0800-0402 (toll free) should also work from an international number in the Netherlands. Otherwise you can try 031612001200 which is our international number which should work from anywhere.