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Hello,

I got my Box 12, connected to the ISRA 2 socket as described in the guide. I tried both sockets several times, the wifi network works, but the internet light is blinking, there's no internet,  I cannot even connect to the router via browser (on 192.168.2.254). The internet contract starts today and I got the confirmation that it should work. 

Any help appreciated!  

Hi @Michal28, welcome to our forum! Did you manage to get it working? Sometimes it's just a matter of waiting while the connection sets up

The quickest ways to contact us are by phone on 0800-0402 or chat on www.kpn.com/service
We can also help you here but that'll be a bit slower.

If it's not working yet, could you show us a picture of your ISRA socket? Could you also update your profile and let me know?
 

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