Beantwoord

Box 12, ISRA 2 installation

Forum|Forum|4 years ago
February 21, 2022
1 reactie
328 keer bekeken

Michal28
Deelnemer

Hello,

I got my Box 12, connected to the ISRA 2 socket as described in the guide. I tried both sockets several times, the wifi network works, but the internet light is blinking, there's no internet, I cannot even connect to the router via browser (on 192.168.2.254). The internet contract starts today and I got the confirmation that it should work.

Any help appreciated!

Beste antwoord door Thomas van KPN

Hi @Michal28, welcome to our forum! Did you manage to get it working? Sometimes it's just a matter of waiting while the connection sets up

The quickest ways to contact us are by phone on 0800-0402 or chat on www.kpn.com/service
We can also help you here but that'll be a bit slower.

If it's not working yet, could you show us a picture of your ISRA socket? Could you also update your profile and let me know?

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+24

Thomas van KPN
Moderator
Antwoord
Forum|Forum|4 years ago
February 24, 2022

Hi @Michal28, welcome to our forum! Did you manage to get it working? Sometimes it's just a matter of waiting while the connection sets up

The quickest ways to contact us are by phone on 0800-0402 or chat on www.kpn.com/service
We can also help you here but that'll be a bit slower.

If it's not working yet, could you show us a picture of your ISRA socket? Could you also update your profile and let me know?

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