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Beantwoord

Can't use the internet on any of my devices

  • October 12, 2022
  • 3 reacties
  • 63 keer bekeken

Filippo Pratesi
Nieuwkomer

As per title, I am having an issue that doesn’t allow me to use the internet from none of my devices. 

The issue needs a fast resolution because I depend on internet for work.

 

I already tried turning off/on the router a few times.

 

Model: Experia Box v10

Power light is red

ECO light is blue

Services and Internet lights are red

 

Beste antwoord door Filippo Pratesi

Hi JanZ_

Thanks for your prompt response on this!

The internet seems to have come back working fine by itself after a few hours.

Best,

Filippo

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

3 reacties

Jan van KPN
Moderator
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  • Moderator
  • October 13, 2022

Hello @Filippo Pratesi and welcome here!

That doesn't look too good so we're glad that you contacted us. Would you please fill in your profile and let me know once you have done that? 


Filippo Pratesi
Nieuwkomer
  • Auteur
  • Nieuwkomer
  • Antwoord
  • October 13, 2022

Hi JanZ_

Thanks for your prompt response on this!

The internet seems to have come back working fine by itself after a few hours.

Best,

Filippo


Alexandra van KPN
Moderator
Forum|alt.badge.img+22

Hi @Filippo Pratesi, I'm glad to hear this, thanks for letting us know! You know where to find us in case we can help you with anything.