Skip to main content
Beantwoord

Cancel my KPN Internet

  • October 23, 2020
  • 2 reacties
  • 180 keer bekeken
J
Nieuwkomer

I want to cancel my KPN internet subscription as I have just moved to another country.

 

I could not find the option in my KPN login portal.

 

As I am in a time zone with a 10 hour difference, it would be better to use email to cancel. Is there an email address i can send to?

 

 

Beste antwoord door Denise van KPN

Hello @Jordan K, thank you for your message.

I am sad to read that you'd like to cancel your KPN subscription, but understand the decision as you have moved to another country. Unfortunately, I cannot cancel your KPN subscription for you. However, you can file a cancellation online when moving abroad. Please fill in this form to cancel your subscription. My colleagues will take care of the rest.

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    2 reacties

    J
    Nieuwkomer
    • Jordan K
    • Auteur
    • Nieuwkomer
    • October 23, 2020

    I also just tried to call KPN to cancel and after being on hold for 25 minutes, I ask the KPN staff representative to cancle my subscription, he took my address, said he would transfer me to his colleague, and then hung up on me. Could you please assist?

    Denise van KPN
    Wijsgeer
    Forum|alt.badge.img+20
    • Denise van KPN
    • Oud Moderator
    • Antwoord
    • October 29, 2020

    Hello @Jordan K, thank you for your message.

    I am sad to read that you'd like to cancel your KPN subscription, but understand the decision as you have moved to another country. Unfortunately, I cannot cancel your KPN subscription for you. However, you can file a cancellation online when moving abroad. Please fill in this form to cancel your subscription. My colleagues will take care of the rest.

    Anoshe

    De Kennisbank

    Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

    ...

    Community voorwaardenAccessibility statement