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Cannot click "start met aansluiten" in order confirmation

  • October 3, 2023
  • 1 reactie
  • 162 keer bekeken
D
Nieuwkomer

I had to click this button in the mobile application 20th of September, but I forgot about it since internet was working. Now I’m not able to click it (it’s grey and when I click on it the all the selectors are closing).
It’s very annoying since I see only “Track your order” instead of my home internet information.

 

Beste antwoord door Maja van KPN

Hi @dzmitryA,

I wanted to send a request to our delivery departement, but I see you just contacted us an hour ago and one of my colleagues has already done this. Hopefully they'll  fix it soon so your order will be fully delivered and you can see and do everything in MijnKPN 😊

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Maja van KPN
Moderator
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  • Maja van KPN
  • Moderator
  • Antwoord
  • October 8, 2023

Hi @dzmitryA,

I wanted to send a request to our delivery departement, but I see you just contacted us an hour ago and one of my colleagues has already done this. Hopefully they'll  fix it soon so your order will be fully delivered and you can see and do everything in MijnKPN 😊

D

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