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Do i need a special connector/cable to connect my KPN modem?

  • October 31, 2023
  • 1 reactie
  • 169 keer bekeken

Hello,

 

I moved recently to Amsterdam Noord and I have moved my KPN connection to the new address.

 

I have the the Experia V10 modem that has a DSL connector.

 

The house has a coaxial connection from ziggo and a 4 pin connector supposedly for KPN.

 

Would I need a special connector/cable to start using the internet? Could you order it for me? 

 

Regards,

Yeraldin 

 

Beste antwoord door Anonymous

Hello @Yeral 

 

That called a “varkenssnuit” aansluiting, you will need a 4 pin plug like this for it:

 

You will also need a telephone cable with RJ11 connectors to connect the 4 pin plug to the grey DSL port of the modem.

If you do not have them, you can call KPN customer service 0800-0402 (Mon to Fri 8:00 AM - 6:00 PM and Sat 8:00 AM - 5:00 PM) and ask for them to be sent to you.

A KPN moderator on the forum can also send them to you but it can take up to 5 days before they respond in this topic, so calling the KPN customer service is the fastest way to get them.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

  • Antwoord
  • November 1, 2023

Hello @Yeral 

 

That called a “varkenssnuit” aansluiting, you will need a 4 pin plug like this for it:

 

You will also need a telephone cable with RJ11 connectors to connect the 4 pin plug to the grey DSL port of the modem.

If you do not have them, you can call KPN customer service 0800-0402 (Mon to Fri 8:00 AM - 6:00 PM and Sat 8:00 AM - 5:00 PM) and ask for them to be sent to you.

A KPN moderator on the forum can also send them to you but it can take up to 5 days before they respond in this topic, so calling the KPN customer service is the fastest way to get them.