Skip to main content
Beantwoord

[English] Does my internet contract (50mbit) get automatically renewed once the 1 Year is over?

  • September 28, 2021
  • 3 reacties
  • 166 keer bekeken

Hello everyone,

 

as the title states I would like to know if my internet contract gets automatically renewed after the one year contract is over. 

Also if I were to cancel a contract, are there any timelines I have to follow? Like  cancelation only works until 2 Months prior to contract expiration date?

 

I’m looking forward to hear from you. Thanks in advance!

Mark

Beste antwoord door RBxx

No @Mark_R , your internet contract will not automatically renew for another full year. It continues as an open-ended contract with 1 month's notice. So if you want to cancel your contract, you can do so from one month before the fixed period of 1 year ends.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

3 reacties

RBxx
Superuser
Forum|alt.badge.img+23
  • Superuser
  • Antwoord
  • September 28, 2021

No @Mark_R , your internet contract will not automatically renew for another full year. It continues as an open-ended contract with 1 month's notice. So if you want to cancel your contract, you can do so from one month before the fixed period of 1 year ends.


  • Auteur
  • Nieuwkomer
  • September 28, 2021

Thank you @RBxx, that means if my contract officially ends on the 12 of October I’ll still have internet for one month and in this month I have to make a new contract?


RBxx
Superuser
Forum|alt.badge.img+23
  • Superuser
  • September 28, 2021

No @Mark_R , you don’t have to. The fixed 1 year period ends, but your KPN internet contract will continue as an open-ended contract. Same price, same conditions. Only if you want you can cancel the contract with 1 month’s notice. Now or any time in the future.