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Geen welkomstcadeau ontvangen

  • June 27, 2021
  • 1 reactie
  • 59 keer bekeken
1
Nieuwkomer

Hallo I would like to inform you that I haven't yet received my welkomstcadeu from you,(32 inch tv) and  my contract for internet is active almost one month long. Thank you very much and I'm looking forward for your reply. 

Beste antwoord door Denise van KPN

Hello @1995.RAFAIL, welcome! Thank you for choosing KPN. :green_heart: I understand you're still waiting for the television you should receive as part of your subscription. The delivery of the televisions and soundbars have been somewhat delayed due to shortage in supply. However, a one month delay without notice, that's not expected. I'd like to look into this for you. Could you add your postal code, house number, date of birth, and client number to your profile? Then I'll see what I can do for you.

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    1 reactie

    Denise van KPN
    Wijsgeer
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    • Denise van KPN
    • Oud Moderator
    • Antwoord
    • June 29, 2021

    Hello @1995.RAFAIL, welcome! Thank you for choosing KPN. :green_heart: I understand you're still waiting for the television you should receive as part of your subscription. The delivery of the televisions and soundbars have been somewhat delayed due to shortage in supply. However, a one month delay without notice, that's not expected. I'd like to look into this for you. Could you add your postal code, house number, date of birth, and client number to your profile? Then I'll see what I can do for you.

    Anoshe

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