Beantwoord

Helping in moving to new address

Forum|Forum|7 years ago
May 5, 2019
3 reacties
591 keer bekeken

bsb
Nieuwkomer

I am already a KPN subscriber and moving out to new address somewhere in July. How do I request for movement or my internet subscription to my new address and steps to be tasks?

Thanks

Beste antwoord door PeterG

Hello. Welcome on the forum 😃
Moving is always a littlebit stressfull. I know.

There is a form on the website, but it is only in Dutch. For you better easier to call (0800-0402). Or wait for the help of a forum emloyee of KPN (KPN moderator). They can help you also. They will be here in no more than 48 hours. Did you allready fill in your data (adres etc.) in the forumprofile (for the moderator)
At least:
Name subscribtion holder frontname/sirname (voornaam, achternaam)
Current postcode + number (postcode; huisnummer)
Customernumber (klantnummer)

A move must be notified at least 3 weeks in advance. So there is some time at the moment.

Explanation about moving KPN Thuis (KPN at home) on the website.
Original (Dutch) page.
Translated thru Google Translate to English.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+35

PeterG
Antwoord
Forum|Forum|7 years ago
May 5, 2019

Hello. Welcome on the forum 😃
Moving is always a littlebit stressfull. I know.

There is a form on the website, but it is only in Dutch. For you better easier to call (0800-0402). Or wait for the help of a forum emloyee of KPN (KPN moderator). They can help you also. They will be here in no more than 48 hours. Did you allready fill in your data (adres etc.) in the forumprofile (for the moderator)
At least:
Name subscribtion holder frontname/sirname (voornaam, achternaam)
Current postcode + number (postcode; huisnummer)
Customernumber (klantnummer)

A move must be notified at least 3 weeks in advance. So there is some time at the moment.

Explanation about moving KPN Thuis (KPN at home) on the website.
Original (Dutch) page.
Translated thru Google Translate to English.

Groeten, Peter. KPN-klant 🐱. Samsung 📺 (2019, 43"); TV+ DIW7022; modem V10; 2 x smart-tv app: Nokia 8000 en Chromecast Google-TV 4k; 📱 Samsung S25 FE.