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Het internet was snel en heel slecht en traag en nutteloos

  • March 25, 2019
  • 8 reacties
  • 291 keer bekeken
A
Nieuwkomer
Zorgeloos 😡😡🚫

Beste antwoord door Marina_

@Ahmadhijazi, I suspect that this is about a prepaid internet bundle. We see several messages about this coming in. The speed limitation of the bundle is now better monitored. Before that, there were a few options that enabled you to have fast (up to 14.4 Mbs) internet with an unlimited bundle. This is no longer possible. In several cases the unlimited bundles gave a high quality and several customers benefited from this. So it is true that you experience a slower connection, but the speeds are part of the bundle. If you want to use a faster connection, I advise you to choose another bundle or consider a subscription. If something is unclear, please let us know!
      Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

      8 reacties

      A
      Nieuwkomer
      • Ahmadhijazi
      • Auteur
      • Nieuwkomer
      • March 25, 2019
      A problem for all people must be solved
        A
        Nieuwkomer
        • Ahmadhijazi
        • Auteur
        • Nieuwkomer
        • March 25, 2019
        ❎🚫❎
        huistijger
        Superuser
        Forum|alt.badge.img+23
        • huistijger
        • Superuser
        • March 26, 2019
        Hoi @Ahmadhijazi
        jouw bericht is erg onduidelijk 😎
        Dus vertel eens wat er aan de hand is en wat je geprobeerd hebt om het op te lossen.

        *Welke Experiabox heb je en welke lampjes branden in een andere kleur dan normaal of helemaal niet?
        *Heb je al een bekabelde snelheids-test gedaan en wat is de uitslag?
        *En heb je DSL of glasvezel?
        *En wat is volgens jouw abonnement de snelheid die je hebt afgesloten?
        *En gebruik je wifi of bekabeld internet?
        "Als een mens een deugdzaam leven nastreeft, zal zijn eerste daad zijn zich te onthouden van het kwetsen van dieren". Albert Einstein.-- iMac 24 M1  macOS Tahoe 26.4.1 100/100 Box12b TV+....-ik reageer standaard niet op privé berichten -
        Marina_
        Slimmerik
        Forum|alt.badge.img+19
        • Marina_
        • Oud Moderator
        • Antwoord
        • March 26, 2019
        @Ahmadhijazi, I suspect that this is about a prepaid internet bundle. We see several messages about this coming in. The speed limitation of the bundle is now better monitored. Before that, there were a few options that enabled you to have fast (up to 14.4 Mbs) internet with an unlimited bundle. This is no longer possible. In several cases the unlimited bundles gave a high quality and several customers benefited from this. So it is true that you experience a slower connection, but the speeds are part of the bundle. If you want to use a faster connection, I advise you to choose another bundle or consider a subscription. If something is unclear, please let us know!
        K
        Nieuwkomer
        • khalid 123
        • Nieuwkomer
        • March 27, 2019
        Marina Unfortunately, we do not get the Internet 128kb/s We only get weak internet 04kb/s
        Marina_
        Slimmerik
        Forum|alt.badge.img+19
        • Marina_
        • Oud Moderator
        • March 27, 2019
        Hi @khalid 123, The speed is also influenced by all kinds of factors with an unlimited bundle. Think of crowds on the mast or apps in the background. 128Kbit / s is a maximum speed. If you want to use faster internet you can choose a different bundle with 14.4 Mbit / s or consider a subscription.
        K
        Nieuwkomer
        • khalid 123
        • Nieuwkomer
        • March 27, 2019
        Marina I have lost 20 euro this month and do not take advantage of anything from the Internet how can I trust your company and pay a second balance Now I don't even get 10 kb /s to internet
        Marina_
        Slimmerik
        Forum|alt.badge.img+19
        • Marina_
        • Oud Moderator
        • March 28, 2019
        @khalid 123 You are not satisfied with my answer, but this is how the bundle works. I can't do anything else about it. You can use unlimited internet with this bundle, but it works slower. If you want to use faster internet, i advise you not to take this bundle anymore.

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