How do I get an Emergency Internet Package?

Question

Hello TeamI spoke to KPN Customer Service, they put me on hold 4 times..(20-25 minutes each time) and then no one responds to me..  I have spent more than 4 hours to check if emergency internet package can be sent to my home and what is the expected date. RegardsKunal Modi

XS4-Arjan · Answer

Hi @Kunal Modi , wlkecome to the KPN community, where customers help each other.

If you can’t get through customer service, please update your profile with the relevant private data, so that a KPN moderator can help you.

PS Call the helpdesk after 18:30, then you are helped faster :)

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