How do I install without a connection point?

Question

I just moved to my new house. The previous tenant used caiway and I do not have a kpn connection point in the house. I received the package today. The technician is scheduled to come after a week. Cannot wait until then, is there a way to install my internet package now ?

GeSp · Accepted Answer

Hello @NBindraYou can look for one of the KPN connection points which are mentioned on this page: https://www.kpn.com/service/internet/aansluitpuntMaybe you can find it somewhere else in your house, it could be in the meter cupboard.Did you get a message that your subscription has started, if not it probably won’t work anyway.

Vikash van KPN · Answer

Hi @NBindra. Welcome to the KPN Forum! It's unfortunate that you can't find the connection point in your house. I hope you'll still manage with the instructions above. Otherwise, there's nothing else to do but wait for the technician. Perhaps they can figure out where the connection point is.

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