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I started my subscription with KPN and I still have no internet. Even after the technician came, I was left with no solution and no internet. The reason why I don’t have Internet is because of some issue with the main cable outside of the apartment. The technician mentioned that there are more people with the same issue. I don’t understand why it’s not a priority even then. There are people studying/working in the apartment and it’s not okay to not have Internet. If not a permanent solution, I need to find a temporary solution to my issue and not more wait time

Hi @ChristinaAS . Welcome to the forum.

Did the situation change yet? Did they find a solution? 


@Erwin_ Hi, I still do not have WiFi at my house.


That's not good. The fastest way to get help with this is call 0800 0402.

The forum is not the ideal place to resolve these kind of issues.