Hello, KPN Team and Community,

A few months ago (September 2023), I was pleased to see technicians working on installing fiber optic cables in my street and even entering my building. Shortly after, I received a letter from KPN indicating that a Fiber connection would soon be available at my address. However, it has been several months since the installation, and I have yet to see an option to upgrade to Fiber. Could you update me on when the Fiber connection will be activated for my building? I did signed up for the “KPN Alarm.”

Additionally, I have a question regarding using personal WiFi routers with the KPN Fiber service. I prefer using my router instead of the provided KPN router for my home network. Will it be possible to configure my router with a DHCP / RA setup at the WAN interface for IPv4 and IPv6 networks without neding PPPoE or any other tunneling protocol? I seek a straightforward configuration to maximize my network's performance and control.

Thank you for your assistance and for providing more clarity on these matters.

Best!