Good day,
I received my Experia Box v10A a week ago. However, I haven’t been able to complete the installation of the modem as I require a longer cable (kabel met grijze stekker). I need to connect same to the Lasdop.
I went to the KPN store in Zaandam to purchase a 10m cable, however when I returned home the cable wasn’t the right fit as it’s too big to connect to the Lasdop.
Please advise which cable I must purchase and where.
Furthermore, I would like the services of an installatie monteur as I work late and need my internet to be connected asap.
I have tried to book an installatie monteur on several occasions via your app and contact centre. Unfortunately I had no luck to date.
I look forward to your urgent response.
Regards
Daniel Coetsee