Beantwoord

Internet canceled but still being charged

Forum|Forum|4 years ago
June 12, 2022
3 reacties
54 keer bekeken

Samy123

Hi, my internet contract ends in end of May with the confirmation e-mail and the device was sent back with receipt. But I was still charged for June 2022.

Can KPN please refund me the for the month of June and tell me whether this cancelation is effective?

Thank you.

Best regards,

Samy

Beste antwoord door Bart van KPN

Hi @Samy123, thank you.

I see you already had contact. My colleague told you that you will receive the last invoice the first of july. It will be a credit, everyday you have paid too much, you will get it back.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+15

Ik_Combineer
KPN Monteur
Forum|Forum|4 years ago
June 12, 2022

Hey there,

Please fill in your profile with your information if you haven't already. That way a moderator can look up what the issue is

KPN Monteur Regio Europoort - Koper, Glas, PSTN, Installatie, Storingen, Bis los van Has, Fusielas, AS+, KPN EEN MKB Uitgebeid. -Geen medewerker van dit Forum - Reageert standaard niet op privé berichten-

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S

Samy123
Auteur
Forum|Forum|4 years ago
June 13, 2022

Hi @Ik_Hussel ,

I put in my client number and mobile number. Please look it up for me and contact me if necessary. Thank you.

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+20

Bart van KPN
Oud Moderator
Antwoord
Forum|Forum|4 years ago
June 14, 2022

Hi @Samy123, thank you.

I see you already had contact. My colleague told you that you will receive the last invoice the first of july. It will be a credit, everyday you have paid too much, you will get it back.

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