Beantwoord

Internet is not working all our building

Forum|Forum|5 years ago
December 1, 2020
1 reactie
13 keer bekeken

My internet is not working
Nieuwkomer

My internet is not working good the last two months and all the Building Neighbours are also have no good internet , we get the internet one hour and two hours is not working.

What is wrong?

Best regards

Dahir

Beste antwoord door Shyrin van KPN

Hello @My internet is not working! Welcome and thank you for your message. I’m sorry to hear that the Internet is not working as it should. Did you already contacted our Customer services about this problem? They can check your subscription and line and also walk you through steps that may improve the internet connection. Maybe it is necessary that an engineer have to come by: if so, my colleague can plan an appointment with you. The fasted way to
You can contact our Customer Service every day between 8 and 22, our number is 0800 0402 (free of charge).

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+18

Shyrin van KPN
Community Manager
Antwoord
Forum|Forum|5 years ago
December 4, 2020

Hello @My internet is not working! Welcome and thank you for your message. I’m sorry to hear that the Internet is not working as it should. Did you already contacted our Customer services about this problem? They can check your subscription and line and also walk you through steps that may improve the internet connection. Maybe it is necessary that an engineer have to come by: if so, my colleague can plan an appointment with you. The fasted way to
You can contact our Customer Service every day between 8 and 22, our number is 0800 0402 (free of charge).

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