Mostly this will be in 2 hours. I think you have to wait or check in Mijn KPN if the payment has been fulfilled. 

If not, try to reach the support with phone. 

See also:

https://www.kpn.com/service/administratie/facturen/ik-betaal-nu.htm

I payed at 6:30 at morning. Now is 4 hours ago... 

I payed at 6:30 at morning. Now is 4 hours ago... 

 

Try to reach the support by phone on 0800-0402

I call there, but nobody help me.  They say I need wait 1-2 days. I don't know why, because I pay with IDEAL... 

@Artur 1986 Welcome to our forum. 

I would love to check what I can do for you. Could you fill in your forumprofile and let me know when you did? Then I can retreive your information and see what I can do! 

I do.

@Artur 1986 Thanks for filling in your profile. 

I saw that you already spoke to my colleagues this morning. I cannot see the payment yet, so I am afraid I can't tell you anything else than they already did. 

Yes. When I open MijnKPN app, I see also it's not payed. I don't understand that. You can see on this photos I pay this factur today....