Hi. Today morning my internet was blokkeren. I payed with IDEAL, 2 hours have passed, and I don't have internet. Can You help me?
Hi. Today morning my internet was blokkeren. I payed with IDEAL, 2 hours have passed, and I don't have internet. Can You help me?
Mostly this will be in 2 hours. I think you have to wait or check in Mijn KPN if the payment has been fulfilled.
If not, try to reach the support with phone.
See also:
https://www.kpn.com/service/administratie/facturen/ik-betaal-nu.htm
I payed at 6:30 at morning. Now is 4 hours ago...
I payed at 6:30 at morning. Now is 4 hours ago...
Try to reach the support by phone on 0800-0402
I call there, but nobody help me. They say I need wait 1-2 days. I don't know why, because I pay with IDEAL...
I would love to check what I can do for you. Could you fill in your forumprofile and let me know when you did? Then I can retreive your information and see what I can do!
I do.
I saw that you already spoke to my colleagues this morning. I cannot see the payment yet, so I am afraid I can't tell you anything else than they already did.
Yes. When I open MijnKPN app, I see also it's not payed. I don't understand that. You can see on this photos I pay this factur today....
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