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Is the adjustment of the connection needed because I took different internet speed than previous owner of the apartment? If so, can I just increase my package to match the previous speed so that I don’t need the technician? Connecting the modem by myself is not an issue. It’s just that getting off work earlier to meet the technician is a a problem.

Hi @Fiddler . Sometimes a physical change is needed if you upgrade to a certain internetspeed.

What kind of subscription did you order?


internet only 100 Mb/s so probably the lowest speed available. If rising the speed/package of the internet would make it possible to have it without the need of the technician I would gladly take it.


@Fiddler Can you fill out your profilepage and give me an update after that? I will try and have a look


I managed to get out of work early and meet with the technician. No need for further help, thanks.