I received email on issue of my Internet order.
“
Dear Mr. Xu,
We have received your order for KPN Internet 100 Mbit/s. Unfortunately, it is not possible to place a new order, because you already have an ongoing order with us.
What can you do now?
For more information about your current contract, go to MyKPN. Or call us on 0800 0402.
Go to MyKPN
Transfer your subscription to another name?
Then you can start a contract takeover.
Start contract takeover
Kind regards,
Team KPN”
Could KPN peopl help me check my Interent status?
Hello
Could be days before they pick up your topic and then they will also advise to first call the KPN customer service 0800-0402 (mo to fr 08:00 - 18:00, sa 08:00 - 17:00).
Just say you want to speak to an employee to the computer.
Hello 
Are you completely new? Or do you already have Internet from KPN?
If you already have internet, then you can indeed not apply for a new contract via the website. You can renew your contract by contacting us of via MijnKPN.
If you're completely new, the email makes it sound as if you've tried to apply for KPN Internet twice. Which is, of course, not possible on the same address. If this is the case, the second order will be cancelled. The first order will, of course, remain.
You can check the status of your order here: Volg je bestelling.
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