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Ik ben KPN klant sinds ~1 maand (glasvezel internet + TV).

Af en toe dropt lokaal IP verkeer naar 192.168.2.254 (de box) voor bedrade hosts. Dit veroorzaakt een internetstoring (allen voor bedrade netwerk). Tegelijkertijd, Internet werkt normaal voor draadloze clients.

Ik heb meerdere keren de box gereset, maar probleem blijft. Het lijkt erop dat de box defect is.

 

Kunnen jullie een nieuwe box versturen of een andere duurzame oplossing aanbieden?

 

Ik heb een script gemaakt dat de box periodiek pingt en de statuswijziging rapporteert:

 


2020-11-26T00:27:20+01:00: status changed to UP
2020-11-26T00:28:11+01:00: status changed to DOWN
2020-11-26T00:37:21+01:00: status changed to UP
2020-11-26T00:48:12+01:00: status changed to DOWN
2020-11-26T01:32:23+01:00: status changed to UP
2020-11-26T01:38:25+01:00: status changed to DOWN
2020-11-26T01:52:20+01:00: status changed to UP
2020-11-26T01:53:31+01:00: status changed to DOWN
2020-11-26T02:17:21+01:00: status changed to UP
2020-11-26T02:21:52+01:00: status changed to DOWN
2020-11-26T03:17:26+01:00: status changed to UP
2020-11-26T03:19:47+01:00: status changed to DOWN
2020-11-26T03:37:22+01:00: status changed to UP
2020-11-26T03:39:03+01:00: status changed to DOWN
2020-11-26T03:57:23+01:00: status changed to UP
2020-11-26T03:58:14+01:00: status changed to DOWN
2020-11-26T04:12:31+01:00: status changed to UP
2020-11-26T04:23:33+01:00: status changed to DOWN
2020-11-26T04:32:31+01:00: status changed to UP
2020-11-26T04:58:03+01:00: status changed to DOWN
2020-11-26T05:07:23+01:00: status changed to UP
2020-11-26T12:22:59+01:00: status changed to DOWN
2020-11-26T12:37:28+01:00: status changed to UP
2020-11-26T22:24:22+01:00: status changed to DOWN
2020-11-26T22:32:36+01:00: status changed to UP
2020-11-27T03:29:17+01:00: status changed to DOWN
2020-11-27T03:37:32+01:00: status changed to UP
2020-11-27T04:13:04+01:00: status changed to DOWN
2020-11-27T04:32:30+01:00: status changed to UP
2020-11-27T04:38:11+01:00: status changed to DOWN
2020-11-27T04:47:31+01:00: status changed to UP
2020-11-27T04:52:53+01:00: status changed to DOWN
2020-11-27T05:02:35+01:00: status changed to UP
2020-11-27T05:16:17+01:00: status changed to DOWN
2020-11-27T05:22:30+01:00: status changed to UP
2020-11-27T05:26:01+01:00: status changed to DOWN
2020-11-27T05:32:36+01:00: status changed to UP
2020-11-27T05:39:07+01:00: status changed to DOWN
2020-11-27T06:07:32+01:00: status changed to UP
2020-11-27T06:09:14+01:00: status changed to DOWN
2020-11-27T06:22:36+01:00: status changed to UP
2020-11-27T06:27:37+01:00: status changed to DOWN
2020-11-27T06:37:31+01:00: status changed to UP
2020-11-27T06:40:42+01:00: status changed to DOWN
2020-11-27T06:47:39+01:00: status changed to UP
2020-11-27T06:58:30+01:00: status changed to DOWN
2020-11-27T07:07:29+01:00: status changed to UP
2020-11-27T07:10:30+01:00: status changed to DOWN
2020-11-27T07:17:38+01:00: status changed to UP
 

 

Hier is een momentopname van het lokale netwerk tijdens de storing:

 

 

2020-11-27T07:14:16+01:00
arpinging 8 addresses
60 bytes from 00:11:32:* (192.168.2.2): index=0 time=291.176 usec
60 bytes from 00:11:32:* (192.168.2.2): index=1 time=300.693 usec
60 bytes from 18:4f:32:* (192.168.2.106): index=0 time=801.973 msec
60 bytes from 64:d1:a3:* (192.168.2.107): index=0 time=527.962 usec
60 bytes from 64:d1:a3:* (192.168.2.107): index=1 time=509.902 usec
60 bytes from 44:91:60:* (192.168.2.109): index=0 time=231.187 usec
60 bytes from 44:91:60:* (192.168.2.109): index=1 time=265.566 usec
60 bytes from 18:e8:29:* (192.168.2.111): index=0 time=406.752 usec
60 bytes from 18:e8:29:* (192.168.2.111): index=1 time=421.916 usec
60 bytes from 00:02:9b:* (192.168.2.121): index=0 time=579.171 usec
60 bytes from 00:02:9b:* (192.168.2.121): index=1 time=729.587 usec
60 bytes from 6c🇧🇦b8:7c:32:67 (192.168.2.254): index=0 time=424.058 usec
60 bytes from 6c🇧🇦b8:7c:32:67 (192.168.2.254): index=1 time=438.286 usec

 

 

 

Het gebeurt ook vandaag. Statuswijziging naar “DOWN” betekent dat ping naar 192.168.2.254 blijft mislukken (internettoegang storing):

2020-11-29T04:01:49+01:00: status changed to DOWN
2020-11-29T04:09:52+01:00: status changed to UP
2020-11-29T04:19:44+01:00: status changed to DOWN
2020-11-29T04:24:51+01:00: status changed to UP
2020-11-29T04:29:22+01:00: status changed to DOWN
2020-11-29T04:34:51+01:00: status changed to UP
2020-11-29T04:40:13+01:00: status changed to DOWN
2020-11-29T05:09:55+01:00: status changed to UP
2020-11-29T05:39:47+01:00: status changed to DOWN
2020-11-29T05:49:51+01:00: status changed to UP
2020-11-29T06:28:14+01:00: status changed to DOWN
2020-11-29T06:39:46+01:00: status changed to UP
2020-11-29T06:58:48+01:00: status changed to DOWN
2020-11-29T07:04:50+01:00: status changed to UP
2020-11-29T07:10:11+01:00: status changed to DOWN
2020-11-29T07:19:54+01:00: status changed to UP
2020-11-29T07:37:36+01:00: status changed to DOWN
2020-11-29T07:54:49+01:00: status changed to UP
2020-11-29T07:55:20+01:00: status changed to DOWN
2020-11-29T08:09:49+01:00: status changed to UP
2020-11-29T08:17:20+01:00: status changed to DOWN
2020-11-29T08:24:50+01:00: status changed to UP
2020-11-29T08:28:32+01:00: status changed to DOWN
2020-11-29T08:39:53+01:00: status changed to UP
2020-11-29T08:48:14+01:00: status changed to DOWN
2020-11-29T08:54:50+01:00: status changed to UP
2020-11-29T09:01:01+01:00: status changed to DOWN
2020-11-29T09:24:51+01:00: status changed to UP

Gebruikt u een draadloze verbindingset in huis?

@Nick83 Naast de KPN Box 12, heb ik ook een UniFI AP in huis

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