Beantwoord

Kpn Box 8 lights freezes and not working

Forum|Forum|4 years ago
October 3, 2021
3 reacties
13 keer bekeken

Habib Motallebpour
Nieuwkomer

Hello,

I have a Box 8 router and suddenly from yesterday I lost my wifi connection, I tried turning off and on again, but after doing it, all lights turned on and froze.

I tried turning off and on again and after each time some of lights turned on and froze.

Beste antwoord door Jose_

Hello @Habib Motallebpour,

I'm sorry to hear your internet doesn't work. Could you please fill in your forum profile (private) so we can take a look for you? Please fill in your postal code, house number, the name + date of birth of the contract holder and (at ‘Persoonlijke opmerkingen’) the last 3 digits of your IBAN.

Will you let me know here when you filled in your profile?

It is also possible to give us a call via 0800 0402 (free of costs).

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+11

Jose_
Oud Moderator
Antwoord
Forum|Forum|4 years ago
October 3, 2021

Hello @Habib Motallebpour,

I'm sorry to hear your internet doesn't work. Could you please fill in your forum profile (private) so we can take a look for you? Please fill in your postal code, house number, the name + date of birth of the contract holder and (at ‘Persoonlijke opmerkingen’) the last 3 digits of your IBAN.

Will you let me know here when you filled in your profile?

It is also possible to give us a call via 0800 0402 (free of costs).

Blij met een antwoord? Geef een like! Is een bericht het beste antwoord op je vraag? Markeer het dan als oplossing.

Like

Habib Motallebpour
Auteur
Nieuwkomer
Forum|Forum|4 years ago
October 3, 2021

Hello @Jose_

I don’t have contract holders information, I believe my house owner had this contract, should I ask him to track the issue or is it possible to track only by postal code and house number ?