Hi @WaleedAlhumaikani, when logging in for the first time, the technician (or anybody else for that matter) is forced to change the password. However, he/she should have told you the new password.
Which Experia Box do you have?
Hi @WaleedAlhumaikani, when logging in for the first time, the technician (or anybody else for that matter) is forced to change the password. However, he/she should have told you the new password.
Which Experia Box do you have?
Well .. Obviously the device I got is different (Experia Box v10A). It has a white sticker in the back with access credentials. Now I’m able to access it after I executed factory reset and used the passwords in the back.
Thank you @RBxx for your response :)
Yes, that's why I asked which one.
The v10A is the only one with the credentials on the back. The other (older) ones have an empty password after a factory reset and the obligation to change it when logging in for the first time.
Hello @WaleedAlhumaikani, welcome! I'm glad eventhing worked out. Thanks @RBxx!