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My subscription starts today, but the glas light is not turned on

  • September 4, 2023
  • 1 reactie
  • 38 keer bekeken
W
Nieuwkomer

Hi,

 

     My Customer number: ****

     Subscription Start Date: 04/09/2023

My Wifi is not working. Glas light not turned on modem. Could you please check

 

Admin: removed your customer number

Beste antwoord door Jasper van KPN

Hi @Wifi Not Working, welcome to our forum. It sounds like your subscription wasn't off to the best start. I've just checked you connection and it looks like the connection was activated a few hours after you posted this. I assume the connection is working now.

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    1 reactie

    Jasper van KPN
    Moderator
    • Jasper van KPN
    • Moderator
    • Antwoord
    • September 8, 2023

    Hi @Wifi Not Working, welcome to our forum. It sounds like your subscription wasn't off to the best start. I've just checked you connection and it looks like the connection was activated a few hours after you posted this. I assume the connection is working now.

    "Life is measured in achievement, not in years alone" - Bruce McLaren

    De Kennisbank

    Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

    ...

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