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Beantwoord

No confirmation received for my order

  • October 11, 2023
  • 5 reacties
  • 28 keer bekeken

Hi,

 

I did not get any confirmation of my order: ****.

 

 

Admin: order number hidden for privacy reasons

Beste antwoord door huistijger

Hi @Hussein Salem The number is 0800 0402 
or from abroad: +31 6 1200 1200

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

5 reacties

  • Auteur
  • Nieuwkomer
  • October 12, 2023

How to chat or call customer service of KPN. I did the order two days back and still no confirmation and I dont know how to communicate with them. I am really concerned later on when I start the service and I can not get support. 

 

REally concerned.


  • Auteur
  • Nieuwkomer
  • October 12, 2023

Hi,

 

I did not get any confirmation of my order: S4014186.

 

Also no idea how to connect with customer support , I see no phone number or even chat!!!

Please let me know otherwise I may need to cancel it. Thank you.

 

Admin: topic merged with earlier topic


  • Auteur
  • Nieuwkomer
  • October 13, 2023

Hi,

 

What is the number of customer service? I have the same issue and no reaction here or what so ever.

 

Thnx

 

Admin: messages moved to own topic, it is not allowed to make multiple new topics or cross-post for the same issue


huistijger
Superuser
Forum|alt.badge.img+23
  • Superuser
  • Antwoord
  • October 13, 2023

Hi @Hussein Salem The number is 0800 0402 
or from abroad: +31 6 1200 1200


Sanne van KPN
Moderator
Forum|alt.badge.img+20

Hi @Hussein Salem and welcome to our forum.

Hopefully you’ve been able to call us in the meantime. If not, and if you still haven't received a confirmation, could you fill out your forumprofiel and let me know here when you’ve done so? 
Then I'll be able to take a look.